Post-secondary business school training preferred.Īt least two years of management experience in a retail environment preferred. Strong knowledge of inventory management and merchandising practices.Ībility to drive own vehicle to the bank to deposit money. Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with legal and company requirements.Ībility to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.Ībility to develop and maintain organization and to attend to detail.Ībility to solve problems and deal with a variety of situations.Ībility to interface with staff, suppliers and customers in a respectful and effective manner. HHT, self-checkout, store computer, etc.) Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)Ībility to perform cash register functions and operate other tools to generate reports. Knowledge of cash handling procedures including cashier accountability and deposit control. Responsible for facilitating store team’s understanding and knowledge of store products so they can engage customers and provide a differentiated, easy, and fun shopping experience.įollow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications ensure employee compliance.Ĭomplete all paperwork and documentation according to guidelines and deadlines.Ībility to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.Ībility to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.Įnsure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.Įnsure that all merchandise is presented according to established practices utilize merchandise fixtures properly including presentation, product pricing and signage. Oversee the inventory ordering process to ensure the meeting or exceeding of in-stock targets review ordering plan, seasonal direction and inventory management issues on a weekly basis follow up on Basic Stock Replenishment (BSR)/cycle counts.įacilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf. (Personally open the store a minimum of two times per week personally close the store a minimum of two times per week.)Įvaluate operating statements to identify financial trends (including sales, profitability, and inventory turn), expense control opportunities, potential shrink, and identify opportunities for improvement in store performance. ![]() ![]() ![]() Responsible for proper training, development, and the performance management of store employees to include identifying gaps, succession planning, and/or counseling up to and including termination.Ĭommunicate store performance and safety expectations regularly coordinate meetings and events to encourage safety, security and policies.Įnsure that the store is appropriately staffed and effectively opened and closed each day. ![]() In partnership with HR, recruit, select and retain qualified employees according to federal and state labor laws and company policies ensure store is properly staffed at all times. Model product knowledge and selling techniques to enhance the customer experience and provide employee development.įacilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. Models and coaches the team on how to balance tasks with customer service to create and support a customer-centric culture.Įvaluates and incorporates customer feedback into employee training and coaching to ensure the store is meeting ongoing customer expectations. Provides superior customer service leadership to exceed the customer’s expectations
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